The following tells you the terms and conditions on which we supply any of the products listed on our website www.collisiondrumsticks.com to you and how we run the website and treat the personal information which you provide us with. Please read these Terms and Conditions carefully before ordering any products from this website. You should understand that by ordering any of our products, you agree to be bound by these Terms and Conditions. If you do not agree with our Terms and Conditions, please do not use this website. Nothing in these terms affects your statutory rights.

 

TERMS

We reserve the right to change the contents of this website, including these Terms and Conditions, at any time without notice. It is your responsibility to ensure that you are aware of any changes. Your use of the website after a change has been posted will signify your acceptance of the modified Terms and Conditions We will endeavour to provide uninterrupted, error free access to the website, however this cannot be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs. We will try to ensure that this is for the shortest time possible.

 

COPYRIGHT

All copyright and other intellectual property rights relating to this website and its content, including images, text and any other material are owned or registered by Collision Drumsticks DISCLAIMER OF CONTENT. Whilst we have taken all reasonable steps to ensure the accuracy of the information on this website, it is provided on an “as is” basis and we give no warranty regarding the accuracy of the content of this website. Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for professional advice on your specific requirements.

 

COMPLAINTS POLICY

In the event that we fail in meeting our high standards of customer services please do not hesitate to contact us via email or by post to: Collision Drumsticks: Victoria Farm, Howden-Le-Wear, Crook. County Durham DL158BE carlton@collisiondrumsticks.com We aim to acknowledge your communication and to start our investigations within five working days following our receipt of it. We will do our very best to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.